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Carvio

Privacy policy

We respect your privacy and process only the data needed to respond to your request and keep the website running.

Last updated: October 1, 2026

1. General provisions

  • This policy explains how CARVIO LLP (ТОО «CARVIO», BIN 250940034790; the "Company", "we") processes personal data of visitors to carvio.kz.
  • The policy follows the Law of the Republic of Kazakhstan No. 94-V of 21 May 2013 "On Personal Data and Their Protection" and the principles of the EU General Data Protection Regulation (GDPR).

2. Data we collect

  • Data you provide in the contact form: name, company, email, phone, service of interest, budget and message.
  • Technical data: IP address, browser type (user agent), page language and URL, and time of the request — to protect against spam and abuse.
  • Analytics data (cookies) — only if you have given consent.

3. Purposes of processing

  • Responding to your request and preparing a commercial proposal.
  • Concluding and performing a contract.
  • Keeping the website secure and preventing spam.
  • Improving the website based on anonymized statistics — with your consent.

4. Legal bases

  • Your consent, given when submitting the form.
  • The need to conclude and perform a contract at your request.
  • The Company's legitimate interest in keeping the website secure.

5. Storage and protection

  • We keep personal data no longer than necessary for the purposes of processing or as required by the laws of the Republic of Kazakhstan.
  • We apply organizational and technical safeguards: encrypted connections (HTTPS), restricted access and control over staff actions.

6. Sharing with third parties

  • We do not sell your data or share it with third parties, except for providers that operate the website and email (hosting, email service) and cases required by law.
  • If you consent to analytics, anonymized data is processed by Google Analytics and/or Yandex Metrica.

7. Cookies

  • The website uses essential cookies and browser local storage to remember your language and color theme.
  • Analytics cookies are set only after you consent. You can withdraw consent by clearing cookies in your browser.

8. Your rights

  • To receive information about how your personal data is processed.
  • To request correction, blocking or deletion of your data.
  • To withdraw your consent to processing at any time.
  • To lodge a complaint with the authorized personal data protection body or a court.

9. Contact

  • For any questions about personal data processing, email info@carvio.kz or call +7 701 910 4771.